I’ve been pretty vocal about my search for the “holy grail” of CRM‘s. There are a number of solutions out there and all are doing some pretty nice things in the way of integrating social media into a CRM platform but, nobody that I am aware of, at least not at an investment level that [...]
Posts Tagged ‘Twitter’
Xobni – Social CRM For Outlook – You May Be Surprised
Posted: December 7, 2009 in CRMTags: Facebook, Gist, hootsuite, LinkedIn, SalesForce.com, TweetDeck, Twitter, xobni
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Salesforce and Gist – CRM Gets Social
Posted: September 17, 2009 in CRM, TwitterTags: Gist, SalesForce.com, Twitter
I’ve done a reasonable number of articles over the past few months about CRM (Customer Relationship Management) programs. In my last article, I laid out my wish list for a CRM that would integrate Social Media. We are not quite there yet, however, offerings are definitely knocking on that door (smile). I am going to [...]

